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v0.4

v0.4

Objective

Enable users to access past incidents in a central place so that postmortem is easier.

Assumptions

Requirements

Requirement

User Story

Jira Issue

Requirement

User Story

Jira Issue

1

Access past incidents

As a user, I can see a list of all past and current incidents within the team so that the information is not lost.

 

2

Archive channel when an incident ends

As the incident plugin, the channel is automatically archived when the incident ends so that it reduces clutter.

 

3

Download incident transcript

As a user, I can export channel transcript from the incident detail page so that it can be saved for record

 

4

Inform participants that an incident has ended

As the incident commander, I receive an incident summary and a link to more info after ending an incident so that I know where to go for post-mortem.

 

5

See a summary of each incident

As a user, I can see a summary of the following on incident detail page so that I can get the gist at a glance:

  • Start time, end time, duration, commander, number of people involved, number of messages sent

 

6

Access incident channel from the detail page

As an incident participant, I can go to the incident channel from the detail page so that I can comb through the conversation for post-mortem.

 

7

See a timeline of how checklist was completed

As an incident participant, I can visualize the time gap between each checklist item so that it’s easier to identify which steps can be improved next time.

 

User interaction and design

Open Questions

Question

Answer

Date Answered

Question

Answer

Date Answered

 

Out of Scope

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