v1.1
- Ian Tao (Unlicensed)
Objective
Help users quickly and consistently share incident status updates so that they’re visible to stakeholders.
Requirements
Must be able to … | User Story | Jira Issue |
|---|---|---|
Automatically post and pin updates to the incident channel | As an incident member, I can share updates that are automatically pinned to the channel so that others can easily catch up with less noise. |
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Automatically cross-post in another channel | As an incident member, I can share updates in two places at the same time so that I save time informing stakeholders. |
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Configure a template message for updates in the playbook | As an incident member, I can write updates in a standard format that it saves me time and is easier for stakeholders to understand. |
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Set a reminder timer for updates | As an incident member, I can set a reminder for the next update so that I don’t forget to keep stakeholders in the loop. |
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User interaction and design
