Date: September 14th 2022
Reference Link: https://community.mattermost.com/core/pl/17d6dowb93yt8gcrai5sy64nqo
Feedback
Will there be a plan to allow for custom priority labels?
Some organizations having a specific vocabulary they'd want to digitally use.
A team-by-team configurable option would be awesome.
Is there the ability to have a 'low priority' label (for completeness sake) with the understanding that it won't repeatedly ask for a response every 2 minutes.
It's a priority, just a low one. Maybe it can have an optional timer measured in hours/days.
Will there be an insights page showing all my outstanding priority messages?
Date: September 14th 2022
Reference Link: https://community.mattermost.com/core/pl/kjejtd7f1iymmdb57roanco5xo
Feedback
Regarding CRT I could imagine that the root post does not get important but a flag is on the root post to indicate that something important or urgent happend there
Instance: A message in a non important message thread gets marked as important
Date: September 16th 2022
Reference Link: https://community.mattermost.com/core/pl/uyhggnyb73dg8f1o6xdp8twcrr
Feedback
Will there be a way to filter by channel/team or even add a channel/team (other than in a cc to the message) to the priority? For example, I want to post in the announcement channel and my message is urgent for one team, but just important for others. Hope that makes sense!
If we can add groups to priority messages that'd be helpful - I sometimes forget to cc people and seeing as we have a group notification feature maybe we can leverage that.