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Objective

  • Enable users to control incident visibility so that only the right people can access that information.

  • Support foreseeable granular configurations for user access based on beta feedback

  • Extend the existing Mattermost permission model

Assumptions

Requirements

Must be able to…

User Story

Jira Issue

1

Limit incident access to only participants

As an incident participant, I can make an incident and its channel private so that non-participants don’t know it exists let alone access its content.

https://mattermost.atlassian.net/browse/MM-25454

2

Configure playbooks to create public/private incidents

3

Prioritize incidents that the user is a participant of

4

Limit the ability to create playbooks to Team Administrators

5

Limit playbook access to specific users

User interaction and design

Open Questions

Question

Answer

Date Answered

What does “access” entail?

Able to see that an object exists, view its detail, update its detail, as well as delete if applicable.

May 21, 2020

What’s the UX for making an (existing or new) incident private?

What’s the new UX for RHS incident list?

What’s the new UX for playbook configuration?

Out of Scope

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