System console setup
Enabling channel properties
Similar to the Customer User Properties will be configured, admins can configure preset channel properties to be available for use throughout the system.
Allow team admins
Allow channel admins
Team settings
In order to apply channel properties at scale, a new section in the Team settings modal will be available. In addition, system admins can apply this from the System console > Teams > Team detail view.
Allow channel admins
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Channel settings
Properties can also be configured at the channel level if that has been allowed by the system and team admin.
How properties display in the channel
Properties that have been set to Show in the channel settings, will display in the channel header to the left of the channel header description. Only the property values will display. When hovering, the property name will also display.