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Both the “Member add/remove restriction” and the “Channel Mention restriction” derived from customer interviews and internal discussions about “nice-to-haves” regarding channel restrictions

This is a high-impact feature for some very large customers

Success metrics

Goal

Metric

Solve channel moderation use-cases demanded by customers

  • read only channels

  • restrict add/remove members

  • restrict channel @Mentions

  • restrict post reactions

At least 50% of customers requesting “Read Only Channels” in in CR-9 confirm that this meets their basic expectations (must-have requirements).

Handle a large number of users in the channel at the same time without performance issue

A read only channel (where only channel admins and above can post) can handle at least 1000 concurrent active users without a measureable performance impact.

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