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When an issue comes from… | Action / Owner |
|---|---|
Playbooks | Assign to Christopher Speller |
Mobile bugs | Triage. Leverage If issue is a must fix, leverage CRE via Pablo Vélez Vidal . Else, open as HW ticket or backlog. |
Mobile dependency updates / security issues | Daniel Espino Garcia as the new owner |
Auth | Triage. Leverage If issue is a must fix, leverage CRE via Ben Cooke . Else, open as HW ticket or backlog. |
Other AOR issues that are S1 security vulnerabilities, or disrupts major functionality | Triage & ABC to work on. Scott Bishel to escalate if issues risk disrupting delivery of MS Teams deliverables. |
Other AOR issues that are not S1 security vulnerabilities or disrupts major functionality | Triage. Scott Bishel with Eric Sethna to decide to open HW or backlog |