Target release | Phase I - Q2 2020 Phase II - Q3 2020 |
|---|---|
Epic Phase I | |
Epic Phase II | |
Edition | E20 |
|
Document owner | |
|---|---|
Designer | |
Tech lead | |
Technical writers | |
QA | |
OKR | Improve Team/Channel Administration |
Request (CR) | https://mattermost.atlassian.net/browse/CR-204 |
Request (other) | |
Design Spec | Figma (Spec doc coming soon - cc: Michael Gamble (Deactivated)) |
Technical Spec | coming soon - cc: Farhan Munshi (Deactivated) |
Test Plan |
Add standalone team and channel management pages to all editions of Mattermost for the purpose of enhancing the administrative experience of finding & managing teams and channels. This includes viewing and managing members within those teams and channels.
Administrator requests for simplified user/team/channel management are frequent and are often a consistent pain point. Much of the groundwork has already been done as the early pages were created as part of the LDAP Group Sync feature.
Goal | Metric |
|---|---|
Build valuable team, channel, and user management functionality within the system console. |
|
System Administrator intends to quickly locate and edit team settings and members (including promotion/demotion of team admins and removal of members)
System Administrator intends to quickly locate and edit channel settings or members (including promotion/demotion of channel admins)
System Administrator intends to quickly locate and archive a channel
System Administrator intends to quickly locate archived channels and unarchive them
Many of our customers will need to support servers with hundreds of teams
Member list (user grid) will use a common component
System admins are going delegate much of this work to lower level admins in the future
System Console
Channel Configuration page
Team Configuration page
Permissions
Common Components (user grid)
Requirement | User Story | Importance | Phase | Design Ticket | Dev Ticket | |
|---|---|---|---|---|---|---|
| 1 |
Launching in E20 only |
|
| N/A | N/A | N/A |
| 2 | Members list and management in channel config page | As an admin, I want the ability to view and manage (including promote/demote) all channel members on the channel configuration page, so that I can manage my users more efficiently. |
| Phase I | https://mattermost.atlassian.net/browse/MM-14912#icft=MM-14912 | https://mattermost.atlassian.net/browse/MM-14912#icft=MM-14912 |
| 3 | Members list and management on team config page | As an admin, I want the ability to view and manage (including promote/demote) all members within a team on the team configuration page, so that I can manage my users more efficiently. |
| Phase I | https://mattermost.atlassian.net/browse/MM-14906#icft=MM-14906 | |
| 4 | Ability for system admin to promote and demote admins (both team and channel) via system console | As an admin, I want the ability to promote and demote team and channel admins via the system console, so that I can more easily oversee the management of my server. |
| Phase I | ||
| 5 | Ability for system admin to remove members from a team or channel via system console | As an admin, I want the ability to remove members from a team or channel via the system console, so that I can more easily oversee the management of my server. |
| Phase I | ||
| 6 | Identify guests on members list on channel config page |
| Phase I | design TBD Michael Gamble (Deactivated) to add | ||
| 7 | Add channel search filters to channel listing page:
| As an admin, I want the ability to filter channels by private, public, archived, whether or not the channel is group synced, and filter by team so that I can better organize and filter my many channels. |
| Phase II | Figma | |
| 8 | Member filter for members list on team config page
| As an admin, I want the ability to filter team members, team admins and system admins within the channel configuration page, so that I can find and manage elevated members more quickly. |
| Phase II | ||
| 9 | Member filter for members list on channel config page
| As an admin, I want the ability to filter channel members, channel admins and system admins within the channel configuration page, so that I can find and manage elevated members more quickly. |
| Phase II | ||
| 10 | Archive and unarchive channels from the channel configuration page | As an admin, I want the ability to archive/unarchive via the system console, so that I can better manage my server. |
| Phase II | Design is done, no ticket exists | |
| 11 | Avoid orphaned channels (channels/teams without an admin) | As an admin, I want to prevent anyone on the system (administrators or members) from leaving a channel or team without an admin, so that someone is always in control of a channel. |
| Phase II | ||
| 12 | Telemetry We need to track the following events:
|
| Phase II | N/A |
Question | Answer | Date Answered |
|---|---|---|
How will we maintain draft state on members list co-existing on the same page as groups list? | We will only show current members and current groups. |
|
What is the value of identifying system admins on members lists? | It is agreed that it’s important to see who has supreme authority within the channel |
|
Should we allow elevation of guests to members in the context of members list? | This should be an explicit intent for security and licensing reasons. This should only be possible from users page. |
|
Identify idle channels and teams
Ability to add members to a channel
Ability to add members to a team
Bulk user management options within member grid
Identify/manage guests from team members block