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Unreads, badges and notifications

When collapsed threads is enabled, notifications behave differently - see matrix of scenarios and associated outputs here (full spreadsheet of the chart below)

Desktop Notifications and Mobile Push Notifications

  • When a user receives notifications about a root post - no change to existing flow. Take the user to the channel, scrolled to the root post

  • When a user receives notifications about a reply post in a thread that is followed, take the user to the thread in the Global Threads context

  • When a user receives notifications about a reply post in a thread that is not followed, take the user to the thread in the Channel context (RHS)


Channel vs. Threads badges

In summary of the above chart:

  1. When a root post with an @mention is posted in a channel, the mention badge is displayed on the channel, not the Global Threads sidebar item

  2. When a reply post with an @mention is posted, the mention badge is displayed on the Global Threads menu item in the sidebar.


Channels vs. Threads unread state

When a reply is posted on a root post that has a mention, the mention badge stays on the channel that has the root post, BUT the Threads view now displays as bolded with a new unread message in a thread you follow


Permalinks to root posts

No change to existing UX. Permalinks to root posts take users to the channel, scrolled to the highlighted post.

Permalinks to child posts

Clicking on a permalink to a reply post would take the user to the thread in the RHS with the post scrolled to and highlighted. The center channel context does not change in this case.


Marking Channels as unread vs. Marking Threads as unread

  1. Marking a thread as read/unread will NOT have any effect on the Channel’s sidebar state

  2. Opening a channel, marking posts as ‘read' will NOT have any effect on the Threads' sidebar state


Other Implications to existing features (webapp)

  1. Search

    1. Parent posts behave as-is. The ‘Jump’ action in the hover menu opens the parent post in the channel context

    2. Child posts display similarly, but the ‘Jump’ action in the hover menu opens the thread in the RHS scrolled to the child post

  2. Pinned and Flagged posts RHS

    1. Parent posts behave as-is. The ‘Jump’ action in the hover menu opens the parent post in the channel context

    2. Child posts display similarly, but the ‘Jump’ action in the hover menu opens the thread in the RHS scrolled to the child post

  3. Compact Mode

    1. Displays as-is, but shows the new Thread Footer below the post content

Other Implications to existing features (mobile app)

  1. Search

    1. Tapping on a search result goes to the Single Thread View (rather than opening it up in a modal) with the clicked message in view

  2. Pinned and Flagged Views

    1. Tapping on an item goes to the Single Thread View with the tapped message in view

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