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  • If this option is selected, the sender will be notified when recipients click the acknowledge button

  • They will receive system messages and notifications in the thread about each acknowledgment. These system messages are only visible to the original thread’s author and will trigger notifications.

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Add a filter in search UX to find urgent or important messages

Depends on other enhancements for the search experience.

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Allow bots to create messages with priority

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  • /request-ack message goes here

  • /priority urgent message goes here

  • TBD

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Boards-related Enhancements

The following could be tied to Boards Cards created with a certain priority.

  • Apply the Urgent or Important message label to messages about Boards Cards created with the “1. High” priority level

    • Upcoming due dates

    • When a High Priority task is created/assigned to you

  • Request Acknowledgements when High Priority tasks are initially created

  • If a certain Board is known to only have important tasks, have all messages related to Cards on this Board be marked as Urgent

    • Would need to be careful of over-usage, but this could be if a Board was used for addressing urgent bugs for instance.

  • Use Acknowledgements to “accept” a task that multiple people may have the ability to complete

    • E.g. for a task being managed using a Boards Card, allow for anyone in an associated Channel to “accept” responsibility for the task after it has been created (this would then assign them the task on Boards).

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Playbooks-related Enhancements

  • Apply Urgent or Important message labeling to certain Checklist tasks if the Owner designates them as such

  • Request Acknowledgement when a Checklist task is assigned to you initially (different then checking a task as complete, for which functionality already exists)

  • Requesting Acknowledgement on Status Updates

  • Urgent messages for Status Updates

  • Urgent messages associated with Task due dates