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GA Phase Onboarding
When we launch CRT in GA we want to guide existing users through a tour so they understand what’s changed.
Conditions for launching the tour
On websocket reconnect, check these conditions to determine if the tour should be shown:
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The user is in the messaging interface (do not show it if the user is in playbooks, boards, or the system console, integrations page, etc)
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the user meets ALL the following conditions, show the pulsing dot next to the “Threads” item in the sidebar (shown below). When the dot or “Threads” item is clicked, switch to the threads view and then start the tour (beginning with the modal).
Conditions:
The user has not seen this tour before
The client has CRT is enabled as default_on or always_on on the server
We should also show this tour immediately if the user turns on CRT from account settings (as long as they haven’t seen it before). This covers the case where CRT is enabled as default_off on the server and the user enables it.
enabled
The user has 1 or more threads
The user has completed or opted out of the initial on-boarding tour.Removing this condition in https://mattermost.atlassian.net/browse/MM-41281
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Tour
The tour itself will compose of an intro modal and four three tips.
If the user clicks “Skip” or on any “x” at any point in the tour then we should not show any more tips and we should mark the tutorial as completed so they never see it again.
Do not allow the user to click outside any of the tips to dismiss them. They must click “Next” “x” or “skip”.
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Separate from the tour above, when the collapsed threads feature is enabled, the first time a thread is opened up in the RHS, this tour point displays. A user should only see this once, so we should store (separately from the tour) when they’ve seen this tip so it never appears again.
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