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During beta, we aim for bi-weekly cadence and make releases as a custom plugin. See Releases for download link and demo of what to expect, and see FAQ below for helpful resources.

FAQ

How do I install the beta on my server?

Download The private beta of the plugin marketplace contains the production versions of all current marketplace plugins, as well as beta versions from select plugins currently under development.

To use the private beta, configure your server:

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With the beta marketplace configured, install or upgrade the incident response plugin:

  • Navigate to a Mattermost team.

  • As a system administrator, open the main menu

  • Choose Plugin Marketplace

  • Install or upgrade the incident response plugin:

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If your server is unable to connect to the internet, download the latest version from the Releases and install by following this guide in our documentation here.

The minimum server version supported is 5.12 and later.

Where do I share my feedback?

Talk to us on the Mattermost Community channel EE: Incident Response! We are eager for feedback and would love to hear from you!

How much will the Command Center cost?

Command Center is included as a part of the E20 Edition.

What data is collected from beta users?

The beta releases include telemetry as explained here to help us accelerate iteration cycles during this stage. As the product prepares for launch, updated telemetry with opt-out option will be implemented and documented in a similar fashion as the Mattermost server.

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The incident will become inactive and will be removed from the list. Incident history and post-mortem features are coming soon.

How to create and use template checklists?

  1. Open Playbook editor by clicking on the 📘 icon in the plugin RHS

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  2. Create a template checklist for a specific scenario and save

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  3. Next time an incident is started, there is now the option to choose a Playbook

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  4. If a Playbook was chosen, the incident with initialize with the corresponding set of checklist items

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How does user permission work?

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