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  • Ensure only the right people can access playbooks and workflows.

  • Figure out how to deploy to future on-prem customers trying Cloud customers.

Assumptions

  • Only deploying to Cloud alpha customers.

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Must be able to…

User Story

Jira Issue

1

Limit incident access to only participants

As an incident participant, I can make an incident and its channel private so that non-participants don’t know it exists let alone access its content.

https://mattermost.atlassian.net/browse/MM-25454

2

Configure playbooks to create public/private incidents

As an incident manager, I can configure playbooks to create either public or private incidents so that it defaults to the correct permission when executed.

3

Limit playbook access to members with permission

As a playbook creator, I can specify who else can view, edit, and use the playbook so that sensitive content wouldn’t be unintentionally revealed.

4

Pre-install plugin for every Cloud alpha customer

As a Mattermost staff, I can ensure plugin installation for every Cloud alpha customer that beta customers in Cloud have access to this plugin so that they can explore it and give feedback with minimal barrier.

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Question

Answer

Date Answered

What does “access” entail?

Able to see that an object exists, view its detail, update its detail, as well as delete if applicable.

May 21, 2020

What’s the UX for making an (existing or new) incident private?

What’s the new UX for RHS incident list?

What’s the new UX for playbook configuration?

Out of Scope

  • UX design revamp