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Much of the documentation in this page is applicable to both desktop and mobile, but see Desktop UX Documentation for anything specific to the desktop/webapp app experience.
Important Links
In-Channel Collapsed Threads
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Thread Participants Bottom Sheet
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As noted above, this bottom sheet displays when users tap on the Avatars in the thread footer.
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Following/Unfollowing Threads
When a thread is ‘Followed’ it is added to the global ‘Threads’ view
When a thread is ‘Unfollowed’ it is removed from the global ‘Threads’ view
How threads are followed:
If the original parent post was created by you, the thread is automatically followed
If you reply to a thread, it is automatically followed
If you are mentioned in a thread, that thread is automatically followed
If you Unfollow a thread, but then are mentioned, the thread is now automatically followed again
Marking as unread on a post within a thread will automatically follow that thread if it’s not already followed
If I explicitly tap ‘Follow’ on a thread/message
Followed threads do not appear in Global Threads until there has been a reply
Tapping the ‘Following’ button or ‘Unfollow’ menu item will remove the thread from the global ‘Threads’ view
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Global Threads
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Global Threads is a view of conversations that the user has been involved in across all their channels, Group Messages and Direct Messages. The spirit of Global Threads is to offer a more personalized experience, to ensure replies to threads don’t get missed and to facilitate faster processing of messages by taking them from the many venues (channels, DM, GM) where they canonically reside and consolidating them in one place (less channel switching).
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