Page Comparison

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• Offer a setting for admins to enable/disable this feature

• Offer a user setting for end-users to enable/disable this feature

Dev Estimates

Phase 1:

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Web app

Phase 2: Mobile app

Resources

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Figma Design File

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Figma Clickable Prototype

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Jira Ticket

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• Productboard requests

• Initial design work

• Potential WYSIWYG libraries

  • https://quilljs.com/

  • https://tiptap.dev/

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FAQ 

What does WYSIWYG stand for?  

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• Although Mattermost is all about ‘secure collaboration for technical teams’, we have recently been broadening our definition of what a technical user might be. Those using our software with security-conscious mindsets are highly technical in their own right, but not necessarily with code, CLIs, slash commands, or markdown syntax.

• Markdown has always been considered a ‘power user tool’. When given the choice, many regular users (e.g. non-developers) prefer WYSIWYG editing. Most mainstream text editing tools (Google Docs, Confluence, Notion, Slack, Teams) have set the expectation for a rich text editing experience

Does the current formatting toolbar suffice for the vast majority of use cases?

Is the lack of WYSIWYG editing a critical blocker for customer’s core workflows?

Is there enough recent evidence that this is a significant enough problem with top-tier customers?