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Target release

17 Apr

Document status

Status
titleDRAFT

Product Manager

Ian Tao (Unlicensed)

Designer

Asaad Mahmood

Engineering lead

Jesse Hallam

QA

Prapti Shrestha (Deactivated)

Technical writer

Ian Tao (Unlicensed)

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As an incident participant, I can share a checklist with my team during an incident so that it’s clear what to do.

Assumptions

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Teams use messaging as the central hub for collaboration during time-sensitive situations

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Teams use a dedicated channel to organize incident-related messages

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Requirements

Requirement

User Story

Jira Issue

1

Give instruction on how to get involved

As a non-participant of an incident, I’m prompted to contact the commander if I want to get involved.

2

Create checklist template

As a user, I can configure incident playbooks with a checklist to optionally save time setting up future incidents.

 

3

Change commander

As an incident participant, I can change the incident commander from the RHS so that it remains accurate.

4

Log commander changes

As the incident plugin, a message is posted to the incident channel when the commander is changed.

5

Track when a checklist item was completed

As a user, I can review when each checklist item was (last) completed so that I can identify the steps that are taking the most time.

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