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Success metrics

Goal

Metric

Build a useful feature that enables messaging and inviting groups of users with a single command

  • 100% of customers who requested this feature confirm that this is what they want

  • 75% of MM customers with telemetry have at least some daily references to group objects

Make sure abuse is manageable

TBD

User Scenarios

  • Members (not guests) of any channel can @mention groups of users (e.g. @infosec or @finance)

  • Members (not guests) can /invite any of those same groups

  • Admins can choose which groups are available to be referenced

  • Members can manage notifications for groups mentions (TBD)

  • Admins can restrict disabling of notifications (TBD)

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  • Permissions

  • System Console UI (Channel Configuration page and permissions)

  • Chat-facing UI

  • Groups

  • Desktop/Mobile Apps

Requirements

Requirement

User Story

Importance

Jira Issue

1

Allow members to /invite groups by their group name

As a user, I want the ability to add or invite entire groups to a channel

Status
colourRed
titleHIGH

https://mattermost.atlassian.net/browse/MM-22445

2

Allow members to @mention groups by their group name

As a user, I want the ability to @mention entire groups and push a notification to that group

Status
colourRed
titleHIGH

https://mattermost.atlassian.net/browse/MM-22446

3

Add group names to autocomplete suggestions on invite and mention screens

As a user, I want automated suggestions for groups as a type so that I can more easily find the group I am looking to reference

Status
colourYellow
titleMEDIUM

https://mattermost.atlassian.net/browse/MM-22447

4

Ability for admins to turn off @mentions for specified groups

 As an admin, I want the ability to toggle the above setting on and off for each group

Status
colourYellow
titleMEDIUM

 https://mattermost.atlassian.net/browse/MM-22448

5

Ability for users to mute or turn off notifications from group mentions (TBD)

As a user, I want the ability to turn off notifications for group-referenced notifications

Status
colourGreen
titleLOW

https://mattermost.atlassian.net/browse/MM-22449

6

Ability for admins to restrict disabling of notifications for specific groups (TBD)

As an admin, I want the ability to restrict the ability to turn off notifications for specific groups

Status
colourGreen
titleLOW

https://mattermost.atlassian.net/browse/MM-22451

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