Since this will be a significant change to the core of the messaging experience as it relates to threaded replies, onboarding is an important consideration.

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For admins-only, this in-product notice will promote the new feature when it’s available. This is to encourage admins to turn on the setting at the system level to make it the default for users in their workspace. Animated GIF to come

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End-user feature promo

End users will get a slightly different notice that will lead them to their account settings to enable the feature (if they have access).

Animated GIF to come

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Feedback prompt

For users who have had the threads feature turned on for 7 days, we would like to prompt them for feedback on the experience. An in-product notice will be used for this purpose as well.

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GA Phase Onboarding

In-product notices

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The first step in the tour here looks a lot like an in-product notice, but we need more control over the rules behind when it shows and what it shows next, so it will be a custom onboarding component that shares the UI of the in-product notice.

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Tour Step 2: Global Threads View Intro

For each of the tour points, an animated pulsing dot displays under the the tour point arrow to draw attention to the are of focus.

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Tour Step 3: Global Threads List

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Tour Step 4: Global Threads List - Unreads Filter

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RHS Threads Tour

When the collapsed threads feature is enabled, the first time a thread is opened up in the RHS, this tour point displays.

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