Since this will be a significant change to the core of the messaging experience as it relates to threaded replies, onboarding is an important consideration.

Phase 1 Onboarding

In-product notices

Leveraging the new in-product notices, we propose the following notices:

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For users who have had the threads feature turned on for 10 days, we would like to prompt them for feedback on the experience. An in-product notice will be used for this purpose as well.

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Phase 2 Onboarding

In-product notices

Same as phase 1.

Tour

Another method of guidance we’re proposing is a guided tour of the UI elements that relate to the new threads experience.

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