Not all persons inside a channel are shown anymore

Description

Original report: https://forum.mattermost.org/t/not-all-persons-inside-a-channel-are-shown-anymore/11482

Summary
with the β€˜@’ sign not all persons that are part of the channel are shown anymore.

Steps to reproduce
v5.33.3, just enter the @ in different channels and with different browsers and logins.

Expected behavior
that always all person of the channel are shown when just the @ is entered.

Observed behavior
depending on the channel and also on the web browser and login a different number of names are shown when just the @ sign is entered. More information in the original report.

Maybe related to https://mattermost.atlassian.net/browse/MM-24072?

QA Test Steps

None

Activity

Show:
Agniva De Sarker
April 28, 2021, 6:32 AM
Edited

The reporter has gone dark. I will unassign myself for now, and look into this when they respond again.

Jesse Hallam
April 17, 2021, 1:37 PM

Based on feedback from customer (and ), this appears to be a server-side issue in not returning the expected results, and may be related to indexing issue with the search engine in question. Triaging with the server team.

Jesse Hallam
April 16, 2021, 1:16 PM

Not immediately able to reproduce – reached out to the reporter to glean more details about the environment.

Jesse Hallam
April 13, 2021, 2:42 PM

This /may/ be a server-side issue if there’s something unexpected about the database or elasticsearch setup.

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Assignee

Unassigned

Reporter

Amy Blais

Fix versions

Mattermost Team

Server

Labels