IC upgrade: Incidents whose status have not been updated even once show up as “Reported” in backstage but get filtered as “Active”

Description

When the IC plugin is upgraded from the older version (e.g. 1.2 where the incident could only be Ongoing or Ended) to 1.5, the incidents whose status were not updated even once show up as "Reported" incidents. However, in the backstage, these "Reported" ones show up when incidents are filtered for "Active" status. (Please see screenshot.)

QA Test Steps

1. With Incident Management plugin v1.2 installed in a server, create a few incidents as follows:
a. Inc-1: do not update its status.
b. Inc-2: update its status with a message.
c. Inc-3: do not update its status.
d. Inc-4: update its status with a message.
2. Upgrade to Incident Collaboration plugin v1.5.
3. Notice in the incident RHS that Inc-1 and Inc-3 appear as "Reported".
4. Notice in the incident RHS that Inc-2 and Inc-4 appear as "Active".
5. Go to incident backstage.
6. From the status filter dropdown, select "Active".
7. From the status filter dropdown, select "Reported".

Observed:
Step 6: All incidents show up in the resulting incident list.
Step 7: The resulting list shows no incidents.

Expected: The reported incidents, Inc-1 and Inc-2 get filtered as "Reported" instead of "Active".
No testing required.

Activity

Show:
Prapti Shrestha
March 2, 2021, 4:02 AM

No testing required.
Closing.

Prapti Shrestha
February 27, 2021, 12:22 AM

Sorry about the status and assignment on this ticket ! I was trying to type in a different window without realizing that I was still on this one and that triggered some Jira keyboard shortcuts and set the status back to Open and assignee to me. I changed the assignee back to you but can’t change the status back to submitted Apologies!

Done

Mana

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Assignee

Christopher Speller

QA Assignee

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Reporter

Prapti Shrestha

Epic Link

None

Fix versions

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Mattermost Team

Workflows

Sprint

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Labels

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QA Testing Areas

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GitHub Issue

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Components

Severity

S2_functionality_loss_or_cosmetic_regressions