Send email with license generated


The email to the contact email must include the license file attached and have the license information like:

Also, Send a copy of email to with license key included

QA Test Steps

  • Create a license using the /admin/license page and you should receive an email and the bcc defined should get another one


Jason Blais
March 17, 2021, 11:26 AM

Thanks! Sounds good

Mario de Frutos
March 17, 2021, 8:47 AM
  1. Ok! Leaving as it is right now

  2. I’m adding these changes in the trial PR because the trial email should have it too

Jason Blais
March 17, 2021, 12:00 AM

Thanks Justine!

1. Some customers do install a fresh server after purchasing a license, so I think it's okay to leave. That said, which link in our docs discusses applying the Enterprise license? I wonder if that page includes information about installing/upgrading to Enterprise Edition.
2. is this something we can incorporate into the PR, or would the text change be a separate ticket given it's already submitted?

Justine Geffen
March 16, 2021, 5:47 PM

Thanks, .

Two comments from me:

  1. “Here are the instructions to install or upgrade your Mattermost server” > would customers at this stage be installing Mattermost or can we assume they’re purchasing/renewing a license for an existing deployment?

    1. I suggest rewording to: “Follow these steps to apply the license to your Mattermost server.”

  2. “For help with installation, configuration or any issues email us directly at”

    1. I recommend: “For help with installation and configuration, or if you encounter any issues, email us at”

Mario de Frutos
March 12, 2021, 12:37 PM

this change is only for this email is not going to fix thoses issues unfortunately





Mario de Frutos

QA Assignee



Maria Nuñez

Fix versions

Mattermost Team

Cloud Features





QA Testing Areas

Customer Portal

GitHub Issue