Non-admin user cannot start an incident from RHS in GM and DM channels

Description

Test server: http://wf-test-te.test.mattermost.cloud/ and local server

A non-admin user, while on a group message and direct message channel, cannot start an incident from the RHS (see the attached video).
An admin user however can successfully use RHS to start an incident from any channel.

QA Test Steps

1. Start a group message with a few users.
2. Click on incident icon on the header to open up the RHS.
3. Click on the `+` button on the RHS header beside `Incident List`.
4. Start a direct message with another user.
5. Repeat step 3.

Expected: Steps 3 and 5 - The `Incident Details` modal pops up asking for Channel Name.

Observed: Nothing happens upon clicking the `+` button.
No testing required.

Mana

None

Assignee

Christopher Poile

QA Assignee

Lindy Isherwood

Reporter

Prapti Shrestha

Epic Link

Fix versions

Mattermost Team

Workflows

Sprint

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QA Testing Areas

Workflows

GitHub Issue

None

Components

Severity

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