Notifications not sent to the other user when someone in DND mode replies to their message

Description

Encountered a strange issue today where Notification was not sent to the other user when someone in DND mode replied to their message.

Steps to reproduce:
1. User1 sends out a DM to User2 (who is in Do not Disturb mode).
2. User1 goes away (like after 5 mins of inactivity).
3. User2 responds to User1's direct message.

Expected: User1 should get a notification about the User2's response.
Actual: User1 did not receive any such notifications.

Note:

  1. Please note that in this case User2 is in DND mode, so User1 should still be receiving notifications.

  2. Tried to reproduce this issue multiple times, but it was not consistent. At one of the times, only 1 out of 3 devices of User1 had received notification when the above mentioned steps were performed.

Issue observed on Community-Release with Build version release-5.17.26.7e562a2.
Devices: Mac Desktop v4.3.1, iPhone 7 v1.24.0 (Build 239)

 

QA Test Steps

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Status

Mana

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Assignee

Unassigned

QA Assignee

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Reporter

Rohitesh Gupta

Epic Link

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Fix versions

Mattermost Team

Sustained Engineering

Sprint

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