Server-side telemetry has been broken since 5.14

Description

All server-side telemetry through segment.com has been broken since the release of 5.14. Once this is fixed, access to segment.com is required to verify that data is being emitted correctly again – can use the diagnostic id from community.

Initial Notes

Initially noticed that newest config settings aren't reporting telemetry anymore.

After further investigation, noticed that no server-side telemetry is been sent back (e.g. no telemetry for config settings) since 5.14, implying that something in our telemetry broke.

Note that https://mattermost.atlassian.net/browse/MM-15653 reported client-side data such as message posts no longer send telemetry either, which was reported in May.

QA Test Steps

See description.

Mana

None

Assignee

Jesse Hallam

QA Assignee

Jason Blais

Reporter

Jason Blais

Epic Link

None

Mattermost Team

Sustained Engineering

Sprint

None

Labels

None

QA Testing Areas

Other (write in QA test steps)

GitHub Issue

None

Components

None

Severity

None
Configure